Privacy and Security Statement


At Ammper Europa B.V., we take your privacy and the security of your personal data seriously. We handle and protect all personal data with the highest degree of care and always in accordance with the General Data Protection Regulation (GDPR).
1. Who We Are
Ammper Europa B.V. is part of the Ammper group of companies engaged in energy-related activities and services across various jurisdictions. In order to provide our services efficiently, certain activities may be carried out by affiliated entities within the group or by carefully selected external service providers.
2. Personal Data We Collect
We may collect and process personal data when you:
  • enter into a contract with us;
  • communicate with us or request information;
  • use our services; or
  • subscribe to updates or newsletters.
We use this data to deliver our services, comply with legal obligations, communicate with you, and improve our operations.
3. Legal Basis for Processing
We process personal data on one or more of the following legal grounds:
  • performance of a contract;
  • compliance with legal obligations;
  • your consent (where applicable); or
  • our legitimate interests, provided these do not override your rights.
4. Sharing of Personal Data
Personal data may be shared with:
  • affiliated Ammper entities that support service delivery;
  • third-party service providers engaged to perform specific functions; and
  • authorities or regulators when legally required.
Third parties receiving personal data may only process it in accordance with our instructions and for the purpose of providing contracted services. We do not sell or rent personal data to any party.
5. Data Storage and International Transfers
Personal data is stored within the European Union or in jurisdictions recognized as providing adequate data protection. If data must be transferred outside the EU, we ensure appropriate safeguards in line with GDPR requirements.
6. Your Rights
You have the right to:
  • access the personal data we hold about you;
  • request correction or deletion;
  • restrict processing;
  • object to certain types of processing; and
  • withdraw consent (where processing is based on consent).
Requests may be submitted by email. Certain requests may be denied if we are legally required to retain specific information; if so, we will inform you promptly.
7. Communications and Updates
With your prior consent, or where legally permitted, we may send you communications or updates regarding our services. You may unsubscribe or adjust communication preferences at any time.
8. Security Measures
We implement appropriate technical and organisational measures to protect personal data against loss, unauthorized access, or unlawful processing. These include, among others:
  • encrypted connections (e.g., SSL/TLS) for data transmission;
  • access controls to our systems and networks;
  • secure servers and infrastructure; and
  • confidentiality obligations for our personnel.
9. Cookies (If Applicable)
Our digital platforms may use cookies to improve your experience. Cookies can be disabled through your browser settings, although some functionalities may be affected. Additional information is available in our cookies notice.
10. External Links
Our website or digital platforms may contain links to external sites. We are not responsible for the privacy practices of those third parties. Please consult their respective privacy statements.
11. Questions or Requests
For questions regarding this privacy and security statement or the processing of personal data, please contact:
Ammper Europa B.V.
privacy@ammper.com
Prins Bernhardplein 200, 2e Verdieping, Unit 2.01, Amsterdam, 1097JB, The Netherlands
13. Updates to This Statement
Ammper Europa B.V. may update this privacy and security statement from time to time. Please review this page periodically for the latest version.
14. Phishing or Fraudulent Communications
If you receive a message that appears to come from Ammper Europa B.V. but seems suspicious, please notify us.
If you have clicked on a suspicious link:
  • run an antivirus scan;
  • change your passwords;
  • if you provided personal data or made a payment, contact your bank and, if applicable, file a report with local authorities.
15. Complaints

If you believe your data protection rights have been violated, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via:

https://autoriteitpersoonsgegevens.nl